Terms of Service
Last updated: October 2026
These terms apply to your use of this website and to any purchase of The Product Workbench products. By using the website or buying a product, you agree to them.
1. The products
The Product Workbench is a digital product made up of guides, fillable worksheets, templates, planners and a spreadsheet, offered in four packages: Sketch, Build, Launch and Studio. The sales page lists exactly which files each package includes. All files are delivered digitally. Nothing is shipped.
2. Ordering and payment
Orders are processed by our authorised reseller, Digistore24 GmbH, which is the seller of record for your purchase. Each package is a one-time payment. There is no subscription. Prices are shown on the sales page and on the Digistore24 order form, which shows the final price including any applicable taxes. The terms and privacy policy of Digistore24 also apply to your order.
3. Delivery
After your payment is confirmed, Digistore24 sends an order confirmation email to the address you used at checkout. It contains the download link for your package, delivered as a ZIP file. If the email does not arrive, check your spam folder or contact us. Please download and keep a copy of your files.
4. Refunds
Every purchase is covered by a 60-day money-back guarantee. The process is described in our Refund Policy.
5. Your licence to use the files
When you buy a package, you receive a personal, non-transferable licence to use its files for your own learning and to build your own products. You may fill in, print and adapt the worksheets and templates for your own use. You may not resell, share, distribute, publish or give away the files, in whole or in part, or present them as your own product, without our written permission. All content remains the property of The Product Workbench or its licensors.
6. Acceptable use
You agree to use the website and products lawfully and not to misuse them, attempt to access parts of the website you are not authorised to access, or interfere with its operation.
7. No promise of results
The products provide education, worksheets, templates and tools only. We do not promise or guarantee any income, sales or business results. Your results depend on your own decisions, effort, skills, market and circumstances. Please read our full Disclaimer.
8. Not professional advice
Where the products mention business registration, tax, legal pages, consumer rules or data protection, the information is general. It is not legal, tax or financial advice. Check the requirements for your situation with an official source or a qualified professional.
9. Limitation of liability
To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the website or products. Nothing in these terms limits any rights you have as a consumer that cannot be limited by law.
10. Changes to these terms
We may update these terms from time to time. The current version is always on this page, with the date it was last updated. The version in force when you placed your order applies to that order.
11. Contact
Questions about these terms: support@thelaunchrunway.com